Refunds and Returns Policy

Effective Date: October 31, 2026 | Real Foger Vape

1. 30-Day Return Window

At Real Foger Vape, customer satisfaction is our priority. We offer a 30-day return policy for unopened, unused items in their original factory packaging. You have 30 calendar days from the date of delivery to request a return.

2. Eligibility Requirements

Due to safety, health, and hygiene regulations associated with vaping products, opened disposable devices, unsealed pods, and consumable liquid products cannot be returned unless they arrive DOA (Dead On Arrival) or suffer from manufacturing defects.

  • Item must be unused, sealed, and in original packaging.
  • Proof of purchase or order confirmation is required.
  • Return authorization must be obtained prior to sending back any item.

3. Damaged, Defective, or DOA Items

If your Foger Switch Pro or Foger Bit 35K product arrives defective or damaged during transit, please contact us within 48 hours of delivery at sales@realfogervape.com. Please include clear photos or a short video demonstrating the defect alongside your order number.

4. Return Process

To initiate a return or exchange, follow these steps:

  1. Email customer support at sales@realfogervape.com with your order details.
  2. Upon approval, you will receive return instructions and a return shipping address.
  3. Pack the items securely and ship them using a trackable shipping service.

5. Refund Processing

Once your return is received and inspected, we will notify you by email regarding the status of your refund. Approved refunds are credited back to your original payment method within 5 to 10 business days.

6. Contact Us

For additional return assistance, reach out directly to sales@realfogervape.com or visit our Shop to view current items.